Finding trusted services in a city is a daunting task, not to mention the time and effort it’ll take to search for the one thing that fits your needs.
We at Bestnewzealand.co.nz strive to make this ‘service-hunting process’ less painful to our readers. So, we do the maths on your behalf and do your work of finding what’s best near you.
YES, WE LIST BUSINESSES… BUT ONLY THE GOOD ONES!
To ensure that we’re giving each service a fair rating, our rigorous rating framework factors everything into account including business reputation, service ratings, years of existence, online presence, public reviews, complaints, level of satisfaction, cost, and most importantly trust, among others.
Look at the parameters one by one so that you understand how critical we’re about being honest and unbiased.
#1 HISTORY
How long the business has been operating?
#2 OWNERSHIP
Is the business Family-owned, Government, LLC, Partnership, or sole proprietorship and corporation?
#3 LOCATION
Where’s the business located? Is it located near the place you intend to?
#4 PRODUCT/SERVICE RANGE
What’s the range of products or services? Is there enough variety offered by the business related to your search query?
#5 PAID PRODUCTS/SERVICES
What are the paid products or services? Is membership necessary? What are the modes of payment?
#6 FREE PRODUCTS/SERVICES
Are there any free products or services? or Are there any limited-time trials?
#7 COST COMPETITIVENESS
How much does each product or service cost in comparison to others in the market? Where does the business stand in price effectiveness?
#8 SPECIAL OFFERS
Are there any exclusive discounts like festival deals or flat price offers provided by the business to its customers?
#9 BUSINESS IMAGES/VIDEOS
How many business images or videos are publicly available? Are they authentic?
#10 SOCIAL MEDIA FOLLOWERS
What’s the social media outreach for a business? How many followers does it have?
#11 SOCIAL MEDIA POSTS
What does a business entity post on social platforms? How frequently it post?
#12 SOCIAL MEDIA ENGAGEMENT
What’s the level of customer engagement mainly on Facebook, Instagram & Twitter? How often does the business owner reply to customer queries?
#13 OFFICIAL WEBSITE
Does it have a functional website?
#14 WEBSITE INFORMATION
What type of information is listed on the official website? Is the information self-explanatory?
#15 WEBSITE USER-FRIENDLINESS
Is it a comprehensive website with functionalities such as online appointments? Can a customer chat with a company representative on the official website?
#16 AWARDS & TITLES
Is it nationally recognized? Are there any awards or titles won by the business?
#17 BUSINESS ACHIEVEMENTS
How many milestones the business has achieved over the years?
#18 PUBLIC COMPLAINTS
Are there any public complaints filed by the customers who used the services?
#19 GRIEVANCE REDRESSAL
How long does it take for the business to resolve consumer grievances?
#20 ONLINE RATINGS
How many ratings does the business have on Google?
#21 ONLINE REVIEWS
What type of reviews the business has accumulated over the period of its service?
#22 REVIEW LEGITIMACY
How many legit reviews does the business have on Google?
#23 CORE SPECIALIZATION
Are there any special products or services that are exclusive to the business?
#24 BUSINESS REACH
How many branches does it have in the area of service?
#25 OVERALL SATISFACTION
How much are we satisfied with the business based on the overall inspection?
*Please note that some rating parameters may not apply to all products and services.
So you see, we put ourselves in the customer’s shoes and think about whether we would buy the exact product or service. If something isn’t good enough for us, it isn’t good enough for you. That’s how it works.
If you are a business owner who has been featured as the top local service provider in your area, don’t forget to grab your badge.
There’s no better happiness in this world than to support our local businesses and witness their growth 🙂
